We want to be as transparent as possible with your data. If anything isn't crystal clear, please contact us.

This policy was last updated on 24th May, 2018. We will announce any changes, and you can always alter your consent (see below).

What We Store on our Servers

We only store what cannot be easily stored in Gmail itself:

All other data related to your emails - tasks, projects, due dates, etc. - are stored only within Gmail, using labels.

Your email bodies are never stored on our server.

What Data Passes Through Our Server

All the data we store (above) passes through our server.

The metadata (from/to/subject/id/labels) of emails you Send Later must be briefly accessed by our server, to trigger the send.

No other sensitive email data ever touches our server.

Important Understanding

While we don't transmit your email bodies through our server (excepting partially for Send Later), nor permit our employees to access any data related to you without your consent, it's important to know what's theoretically possible:

Data Security

We use SSL (https) everywhere, for secure data exchange between your machine and our server.

The data in the database is encrypted to the outside world, and is protected within the Amazon Web Service's ecosystem. Our development employees have access to the data, but are only allowed to temporarily access it with your explicit consent (e.g. to fix a problem).


When you sign up for ActiveInbox, we ask for consent to access your Gmail data (as described above), and to receive emails from us.

We may ask for heightened data scopes at the point a feature needs it. (E.g. the first time you use Send Later, or the GCal integration).

At any time, you can request to know all the information we hold about you, and request it be deleted, or alter your consent from that point forward. (By contacting support, or using any account management tools we provide).

If you no longer want to use ActiveInbox, you can log into your Google Account, and revoke any data permissions you gave ActiveInbox.

You can unsubscribe from our emails at any time.

3rd Party Services Utilised

These services help us deliver ActiveInbox. If you have any reason to distrust them, please contact us.